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Community Technology Updates

Dec 06, 2024

Applying Best Practices for Emojis in Emails

Using emojis on your website or in emails is generally not a recommended practice as it can be viewed as unprofessional, especially when communicating with clients or people you don't know well. However, depending on your community culture and relationship with the recipient, a limited and carefully chosen emojis may be acceptable in certain situations. That said, it is always best to err on the side of caution and consider context before using them.

Here are some key points to remember about using emojis in work emails:

  • Consider your audience. Always assess your relationship with the recipient before using an emoji. 
  • Professionalism comes first. In most cases, it's best to avoid emojis in formal business communications. 
  • Use sparingly. If you do decide to use an emoji, keep it to a single, well-understood one. 
  • Check company culture. Some workplaces may have a more relaxed approach to emojis, so check with your team or manager if unsure. 

Potential downsides of using emojis in work emails:

  • Misinterpretation. Emojis can be interpreted differently across cultures and generations.
  • Lack of seriousness. May come across as casual or not taking the matter seriously.
  • Negative perception by clients. Some clients might view emojis as unprofessional, especially in initial communications.

Avoiding QR Code Scams

As businesses continue to increase their use of QR codes, they are also becoming more susceptible to scams. QR code scams are a type of phishing attack where scammers use QR codes to trick people into sharing sensitive information or downloading malware. Scammers can place fake QR codes in many places, including websites, emails, texts and social media posts.

Here are some tips to avoid QR code scams:

  • Be cautious. Don't scan QR codes from unknown or untrusted sources.
  • Check the URL. Before scanning, make sure the URL is from a reputable source. Look for red flags such as misspellings, shortened URLs or redirects. 
  • Use a QR code app. Research and download a QR code app with added security. 
  • Don't download apps from QR codes. Use your phone's app store for a more secure download. 
  • Don't make payments through a QR code. Instead, manually enter the trusted URL to complete payment. 
  • Report incidents. If you are the victim of a QR code scam, report it to the FBI's Internet Crime Complaint Center.

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